FREQUENTLY ASKED QUESTIONS:
Do you supply a catalog?
No - Because we are continually updating our website with new products we are not able to supply a printed catalog.
We updated our customers weekly with Newsletters to display our new
How long will it take to receive my order?
We ship all orders within 24 hours of receiving your order. Orders placed over the weekend will be shipped on Monday. Most orders take 3-5 business days for delivery. You will receive an automatic e-mail from UPS
with a projected delivery date once your order has been shipped.
What shipping method do you use?
We utilize UPS Ground Service. Orders being sent
to Alaska, Hawaii and Puerto Rico are mailed through the United
States Postal Service - Priority Mail.
Do you ship internationally?
We ship internationally through UPS Expedited Delivery. We must
receive a faxed copy of a recent credit card statement to verify the
credit card number and shipping address.
Do your products come with the original designer’s labels on them?
No. All of our products are inspired designs. We do not sew, glue or emboss the original designer’s name on our products.
Can I make a purchase by phone, mail, or fax?
Yes. You may call to place an order over the phone at (702) 616-0997
or 1-800-616-1044 - 7:00 a.m. - 4:00 p.m. (Pacific Standard Time).
You can also fax in your order (printed from our shopping
cart order form) to 1-702-616-0998.
Do you charge Sales Tax?
Internet business are only required to charge sales tax for the state that they are located in. Since we are located in Nevada, we are required by law to charge sales tax for all orders shipped to Nevada. No sales tax applies to all other states or
Is your website secure to order from?
Yes, we use a Secured Socket Layer (SSL) technology to ensure the security of your on-line purchase.
What is your Return Policy?
When purchasing at
wholesale, the sale is final. Any claim for defective items
must be reported to us via E-mail at firstname.lastname@example.org within three business days from the date you
receive the shipment. A Return Authorization Number
will then be issued. We do not accept any defect claim requests
after the three-day period is over or for items that have been used or
damaged for any reason. Items returned without a return authorization number will not be accepted for credit and may be returned to you at our discretion. Each item claimed defective needs to be
returned in original package or it will be identified as misusage
defect. No credit will be issued or replacements will be approved.
Credits and adjustments are made with merchandise credit only. We do not issue refund checks or credit back credit card accounts for returned merchandise, regardless of the reason for its return. You will be issued the appropriate dollar amount on your next wholesale order. This is not a negotiable